CRM Integration Webhook · Messaging API

Request

POST <CALLBACK_URL>

Body:

{
    "team": {
        "id": "12345",
        "name": "Hotel Paris Luxe"
    },
    "customer": {
        "name": "John Doe",
        "email": "john.doe@mail.com",
        "phone": "+33678941200",
        "country": "France",
        "language": "FR",
        "tags": [
            "Tag1",
            "Tag2",
            "Tag3"
        ]
    },
    "reservation": {
        "type": "Regular", //"Flexible" or "GroupReservation"
        "value": "650",
        "currency": "EUR",
        "checkIn": "14-02-2020",
        "period": "Christmas", // in case of flexible reservation (type: string)
        "numberOfAdults": "2",
        "numberOfChildren": "0",
        "numberOfNights": "2",
        "numberOfRooms": "1",
        "numberOfBabyCot": "0"
    },
    "Notification":{
        "title":"wants to book a restaurant",
        "date":"14-02-2020",
        "time":"07:30 PM",
        "numberOfGuests":"2",
        "hotelGuest":"yes",
        "reservationNumber":"X408555",
        "customerAddress" :"",
        "roomType": "",
        "roomNumber":"",
        "request":""
    },
    "conversation":{
        "link":"",
        "downloadLink":""
    }
}

Expected response

200 OK

Data specifications

property	TYPE	description
id	int	Hotel identifier
name	string	Hotel name
name	string	Customer name
email	string	Customer email
phone	string	Customer phone in international format
country	string	Customer country
language	string	Customer language
tags	string array	Customer tags
type	string	reservation type (Regular/Flexible..)
value	int	reservation value
currency	string	reservation value currency
checkIn	date	check-in date, format: dd-mm-yyyy
period	string	reservation flexible period specification (ex: Christmas)
numberOfAdults	int	number of adults
numberOfChildren	int	number of children
numberOfNights	int	number of nights
numberOfRooms	int	number of rooms
numberOfBabycot	int	number of requested baby cots
title	string	notification title
date	date	request date
time	time	request time
numberOfGuests	int	request number of guests
hotelGuest	string	customer hotel guest
reservationNumber	int	customer reservation number
customerAddress	string	customer address
roomType	string	request room type
roomNumber	string	guest room number
request	string	request details
link	string	conversation link
downloadLink	string	conversation download link